Costs and Refund Policy
Programme and Optional Fees
| Optional Fees | Amount |
| Insurance Fee 12 Months (Orbit or Southern Cross) | Premiums will be advised if you require NZIBT to arrange your insurance policy |
| Application for Recognition of Prior Learning | $250 |
| Reassessment Fee | $250.00 (Charged when student is required to re-take assessments owing to failure) |
| Replacement Identity Card | $460 |
| Request for Letters | From $25.00 per letter – Students may request letters for general purposes, which will incur a charge and the fee will vary according to the costs associated to the administrative processing of the request. |
| Airport Pickup | $100 |
Note: All fees are shown in New Zealand dollars and do not include other programme-related or incidental expenses.
Withdrawal and Refunds
| Category Required | Time refund application received by Institute | Amount of refund | Documentary evidence required |
|---|---|---|---|
| Visa Refusal or Application Refusal | At any time | Full refund less a deduction of 25% of costs already incurred | Original letter of rejection from Immigration New Zealand (based on NZIBT Discretion) |
| Withdrawal or Transfer | Prior to programme commencement and within ten (10) working days of the programme commencement | Full refund less a deduction of 25% of costs already incurred | Proof of course withdrawal; Offer letter from other Institute; Original air ticket; Letter from student |
| Withdrawal or Transfer | From the 11th working day onwards | No refund | None |
| Rejection of Visa Renewal | After the programme has commenced | No refund | None |
| Visa Cancellation for Breach of Visa Conditions | At any time | No refund | None |
| Refund if the Provider Defaults | At any time | Full refund | If transferring to another institute, the refund will be sent to the new institution. |
If the refund application outcome is not satisfied, students can lodge an appeal. The appeal will be reviewed by the General Manager of NZIBT.
FN06 – Fees, Refund, Withdrawal and Fee Protection Policy is available on request.
Fee Protection
NZIBT has arrangements in place to protect student fees in the event of a programme closure. NZIBT’s Trust Account protects students’ fees should a programme close. Programme closure events are events outside of a student’s control, such as a cancellation of a programme, the withdrawal of either accreditation or programme approval by NZQA.
NZIBT adheres to Section 236A of the Education Act 1989 and subsequent amendments. It has an approved Trust Account for Student Fee protection and Student Fee Indemnification (the remaining portion of a student’s fee at any point of the programme). The Trust Account is sufficient to cover the full amount of student fees and is administered by The Public Trust.
FN06 – Fees, Refund, Withdrawal and Fee Protection Policy is available on request.