Costs and Refund Policy

Programme and Optional Fees

Optional Fees Amount
Homestay Placement Fee $300
Homestay Fee (Estimation only) $350 per week
Insurance Fee 12 Months (Orbit or Southern Cross) Premiums will be advised if you require NZIBT to arrange your insurance policy
Application for Recognition of Prior Learning $250
Reassessment Fee $250.00 (Charged when student is required to re-take assessments owing to failure)
Replacement Identity Card $460
Request for Letters From $25.00 per letter – Students may request letters for general purposes, which will incur a charge and the fee will vary according to the costs associated to the administrative processing of the request.
Airport Pickup $100

Note: All fees are shown in New Zealand dollars and do not include other programme-related or incidental expenses.

Withdrawal and Refunds

Category RequiredTime refund application received by InstituteAmount of refund Documentary evidence required
Visa Refusal or Application RefusalAt any timeFull refund less a deduction of 25% of costs already incurred Original letter of rejection from Immigration New Zealand (based on NZIBTDiscretion)
Withdrawal or TransferPrior to programme commencement and within ten (10) working days of the programme commencement Full refund less a deduction of 25% of costs already incurredProof of course withdrawal Offer letter from other Institute Original air ticket Letter from student
Withdrawal or TransferFrom the 11th working day onwardsNo refundNone
Rejection of Visa RenewalAfter the programme has commencedNo refundNone
Visa Cancellation for Breach of Visa Conditions At any timeNo refundNone
Refund if the Provider DefaultsAt any timeFull refundIf transferring to another institute, the refund will be sent to the new institution.

If the refund application outcome is not satisfied, students can lodge an appeal. The appeal will be reviewed by the Chief Executive of NZIBT.
FN06 – Fees, Refund, Withdrawal and Fee Protection Policy is available on request.

Fee Protection

NZIBT has arrangements in place to protect student fees in the event of a programme closure. NZIBT’s Trust Account protects students’ fees should a programme close. Programme closure events are events outside of a student’s control, such as a cancellation of a programme, the withdrawal of either accreditation or programme approval by NZQA.

NZIBT adheres to Section 236A of the Education Act 1989 and subsequent amendments. It has an approved Trust Account for Student Fee protection and Student Fee Indemnification (the remaining portion of a student’s fee at any point of the programme). The Trust Account is sufficient to cover the full amount of student fees and is administered by The Public Trust.

FN06 – Fees, Refund, Withdrawal and Fee Protection Policy is available on request.